BOOKING
You are recommended to book your trip via email. Once you make your reservation we will send you an invoice. After we receive your payment, we will send you confirmation with details.
PAYMENT
– PayPal
– Bank transfer
– Or you can pay on your arrival (for less than 2 day trips).
CANCELLATION AND REFUND POLICY
Should you wish to cancel your trip after confirming and making the payment for your booking, you must consider the following conditions:
– Cancellation 30 or more days before the trip: we refund 80% of the trip cost.
– Cancellation 10-29 days before the trip: we refund 50% of the trip cost.
– Cancellation within 9 days: non-refundable.
10% deposit is non-refundable!
Booked a 2 day ger stay and had a horse ride in Hustai National Park with a family. Pick up from where I was staying was extremely prompt. Beautiful tour... read more of the countryside, and the guide was excellent and very friendly. The coordinator, Nyamka, answered all of my questions leading up to the tour. The food during the stay was good and the host family was very kind.
I would definitely recommend a ger stay with the company to my friends and others in my network.
Tee349
September 10, 2019
Well organized 1 day tour in UB, the driver was on time for pick up , he is very reliable and responsible, I feel very safe to travel as solo... read more female with True Mongolia Travel.Thanks a lot!
ob_k_hk
October 10, 2019
Booked a 7 day gobi tour. Bagage came a day after, so we had to reschedule. That was no problem, solved our problems. Baaska (guide) and Munkhuu (driver) did not... read more only took us to the beautifull landscapes in Mongolia, but also were great company, all day long. We played cards, did karaoke, sung all day after the radio broke down. We even had the luck to experience a real mongolian birthday in one of the Gerstays! Thanks to them we had the full experience!
Geert040
May 22, 2019
My friend and I, we are from Thailand did fantastic 8 day horse riding in central mongolia. We learned about them on tripadvisor and tried to find out as much... read more as possible about them as it was very important trip for us. There was not much information about them online, so first we hesitated a bit but in practice they were the best. They customized the itinerary for us and during the trip the guides were so caring and helpful. Horses were nice and calm and the guide always told us local stories which was quite interesting. Horse guide cooked the food for us, to be honest he wasn’t a good cook but we were fine. Overall, this agency is a good company to travel with, will highly recommend.
kultidaa
January 9, 2018
